Many years ago I heard Bob Harrison say this, ” People don’t do what is expected, but people do what is inspected.” I have found this principle to be so true when it comes to supervising employees. In other words, if you want your staff or assistant to do what you desire them to do, you must have an inspection system.
Today I am going to share with you 3 easy ways to effectively supervise your staff.
- Manage your Center or Your Home daycare by walking around. If your team know that you are not watching, they may get too comfortable. Also, being actively involved in your Child Care Business, is a great way to see what is going on in your Business. Bob Harrison calls this method the “MBA”: Managing your business by walking around.
- Let your staff know that you have a system in place that assures that your Child Care program provides quality care. For example, every Monday, I observe each classroom based on my center policies, Accreditation guidelines and licensing regulations. I believe this is a proactive way of supervising my staff. I evaluate the health/safety practices of the teachers, child-teacher interactions, planning practices and so much more. Furthermore, I look to see that activities are being implemented and a few other routine duties.
- Finally….Plan to take the time to mentor your staff or assistants. recently I discovered a bible scripture in the book of Luke and it says: “Everyone who is fully trained will be like their teacher.” So, in other words…..if you want your staff to be as effective as you are, it is vital that you train them.
For more information on how to empower your Staff, be sure to sign-up for my 21-Day Mastermind eCourse for Child Care Business Owners, that desire to improve their Business Management and leadership skills. (see my Online Institute)Click here
To your Success,
Your hiring practices will make or break your Child Care Business. In fact, can remember the first time that I hired a teacher to work in my home daycare back in 1999. I posted an ad at a local grocery store and it turned out to be that she was an excellent assistant. (Luck was definitely on my side, because I had no clue how to interview new employees)
Furthermore, I do not remember having a formal interview with her or hosting an employee orientation back then. However, I must say that it is important that the entire hiring process is conducted in a professional manner.
It took me many years to learn how to effectively hire, train and mentor my new employees and today I want to share with you seven ways to makeover your hiring practices.
- Place a professional looking ad online, share your job openings on your website and on your social media page or with a local agency when you have a job opening. Tip: Try Indeed.com, you will receive a $50 credit with your first ad.
- Get prepared to interview your potential employees. Schedule a face-to-face interview for no more than 20-30 minutes. Ask questions such as: Tell me about you? Tell me about your experience working with young children? How do you handle difficult behavior? What would your previous employer tell me about you? How do you define Quality Care? Are you able to work anytime during my business hours? That is just a few questions that will help you to hire the best person for your Child Care Business.
- When the potential applicant arrives for the interview, pay close attention to his or her character along with his or her attire. Have the applicant to complete an employment application before the interview.
- After the interview, let the applicant know that you will contact him or her once you have verified all the information on their application and have reached a decision. ** Never make any promises.
- Interview at least 3 applicants before making a hiring decision. If you rush through a hiring decision, you could hire the wrong person for your Business.
- Follow your Gut feeling. If it does not feel right….don’t do it. I have second guessed my self many of times and hired the wrong person, because their credentials looked good, However, my gut feeling was not to hire the individual.
- Invite potential employees to voluntarily teach in your program for 30-minutes to an hour; so that you can observe his or her classroom practices. **This practice has helped me to eliminate hiring teachers that were not the best fit for my program. So….be sure to never leave the applicant alone, have another staff member help you to observe the potential applicant.
- Once you have made your decision. Offer the applicant the job along with mentioning the starting salary and including any benefits.
- Before the applicants first day, plan an orientation day. On the orientation day, show the new employee around your home or center; discuss personnel policies, issue tax forms, give the employee a copy of your policies and introduce the new employee to staff and parents.
- Be sure to let the employee know that the first 90 days of employment is a probationary period and it is vital that you or someone on your team train the new employee. So, it is necessary to have a written training/mentoring plan in place.
To Your Success,
For more information on how to Makeover your Business Practices, check out my ( Going to Another Lever 21-day Mastermind eCourse) Be sure to subscribe to my weekly enewsletter! Having difficulty managing employees or your Child Care Business, join my inner Coaching Circle!