Inspirational and Empowering Child Care Business Owners To Build Successful Child Care Businesses

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The Big Secret of Dealing With Staff

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I can hardly believe that it has been 5 months since I’ve blogged! I have been busy settling into a new city and working on developing my leadership team.

As I wrote my Leadership meeting agenda for this week, I was inspired to share the agenda/training with you because I know that if you have employees; you may face some of the same challenges that I have faced with having employees.

Today I am going to share with you some principles that I gained from a book that I am reading titled: How to win friends and influence people by Dale Carnegie. 

Let’s talk about People skills

“Business is 80% People skills and 20% Knowledge”

The Big Secret of Dealing with People

There is only one way to get anybody to do what you need them to do and that is by making them feel important and making them want to do it.

Remember this:

1.     Every body likes a compliment. (So remember to be intentional about giving compliments)

If you walk in a classroom and notice a clean and organized space, you can say; I love how you keep your room organized and clean. 

2.     Being critical kills ambition. (so give appreciation and encouragement)

Example: If you walk in a room and a teacher seems stressed. Stop and ask, is everything ok? After listening, you can say: I’m sorry you are having a rough day, but it will get better. How can I help?

An employee is late: You can say? I notice you were late, is everything ok? Then you can say, please remember to call if you anticipate being late so our rooms are not out of ratio. Also, I understand that traffic can be bad, however, please remember that it is very important that we are in compliance with the state child- to-ratio guidelines. So with that in mind, we need our team in the building on time.

So, try leaving a friendly trail of sparks of gratitude as you walk through your building. You will be surprised at how they will set sparks of friendship and connection with your team!

With your Success in Mind!

Shiketa  Morgan

If you like this blog post, you will like the Art of Owning a Child Care Center Audio Coaching Series!

Lead By Example

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Its been a while since I’ve had the time to blog. In fact, I have moved to Atlanta and I am focused on expanding my Child Care Business.

I’ve also been traveling back and forth from Georgia to St. Louis checking on my centers.

The plan to move to Georgia has been in my heart for five years and it feels great and sometimes scary to be living my Dream!

Today I want to inspire you to Lead by Example. As a Center Owner, I know that it is sometimes almost impossible to get in the classrooms, because you have so much paper work and staff issues to deal with however.

However, I want to inspire you to plan to lead by example, roll up your sleeves and get involved in your center.

After all, its your Vision and no one can model your vision for your staff and parents like you can.

While I was onsite at one of my St. Louis locations, a parent walked in the classroom and saw me interacting with the children. The parent said, ” This made my day!” I think it is amazing that you come onsite and you Lead by example!”

He also said, “ This also lets me know that you are still involved in the center and that you care about what is going on in your center.”

That feedback that I received from that parent awakened me to the power of leading by example and also, it reminded me that our staff and parents are watching what we do as Owners, Providers and Directors.

So, I hope that I have inspired you to stay involved, show your staff what you want to see in your Child Care Business simply by Leading by Example.

Also, if you have a Dream to Expand or Start-up your Child Care Business, I would love to coach you through your expansion. Anything is possible if you believe in yourself and take action!

Furthermore, check out the coaching options below and I hope to speak with you soon. I hope that 2019 brings you much success and lots of kids!!

Its been a while since I have heard from you and I would love to hear from you. Simply leave me a comment on this post and tell me how things are going in your Child Care Business.

Shiketa Morgan

Check out my Child Care Business Resources and Coaching Plans:

Art of Owning a Center Audio Series

Child Care Business Coaching

My 12 month eCoaching Plan

Start-up and Expansion ebooks

 

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