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Archive for the ‘Policies’ Category

How to Get Parents to Comply With Your Policies

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Getting parents to follow my rules was not always easy for me. In fact, when I first opened my Child Care Business, parents were my #1 Challenge. Not any more!

Furthermore, I have discovered how to build a healthy relationship with my parents  and I also believe that you can to!

Moreover, I believe that parents will have respect for your rules when you do the following:

1. Upon enrollment, you must take some time to go over your program policies with your parents and issue a Parent handbook. Do not trust that parents will read the entire handbook, so be sure to discuss the policies  that will affect parents on a weekly basis such as: tuition, sick policy, etc.

2. Post very important reminders where parents can see them daily and update posted signs regularly.

3. Be courteous and Polite when you are in a position where a parent is trying to challenge your policy. For example. I had a parent to ask me to apply skin cream on her child. I told her that my policy stated that parents must provide a Doctor statement or a prescription for skin cream. She tried to debate the policy, however, I told her, if she gets a statement or a prescription from her child’s Doctor; I would apply the skin cream. She said, OK! Mrs. Morgan.

Be consistent, flexible when you can, and Be professional. Parents will follow your rules, if they know that you are serious about them too. After all, you made your rules for a reason, so enforce them.

I have also discovered that some parents may not respect your rules at all and this is when you must make a decision to deal with that parent or not.

Much Success to you!

Shiketa Morgan

You may also like the 5-Day Tuition Policy Makeover eCourse

 

Category:

parent communication, Policies, Quality Care

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Have You Notified Parents of Your Holiday Schedule Yet?

 

 

We are less than 5 days away from Thanksgiving and I hope that you have already planned your holiday schedule and notified your parents of your holiday closing schedule.

Many Child Care providers plan their holiday schedule at the beginning of their preschool year and issue it to parents.

However, if you are a new family home childcare business owner or a new center owner, be sure to post your holiday schedule where parents can see it. (if you have not already posted your holiday schedule)

Many family home providers follow me on social media and one of the questions that I get shortly before the holidays is: How many days will you be closed for the holidays?

Every year during the holidays I close my center for Thanksgiving and the day after Thanksgiving. Also, during the month of December, I close Christmas Eve, Christmas Day and New Years Eve.

When I was a home daycare provider, I closed my business the last week of the year and the parents were notified (in writing) of the closing 6-months in advance.

**Parents do not like it when they are not giving enough notice for planned closings.

Another way to notify parents of your holiday schedule is via a parent handbook and on your website. If you do not have a parent handbook, be sure to purchase a sample parent handbook today! click here

Whatever your holiday schedule may be; I hope that you take some time to enjoy the holidays with your family and I challenge you to do something special for the families in your childcare business this holiday season.

 

With the holidays in mind,

Shiketa

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Category:

parent communication, Policies, Program Planning

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