Celebrating 16 Years of Inspiring and Empowering Child Care Business Owners

Posts tagged ‘childcare’

A Newly Revised Summer Camp Planning Guide!

In the spring of 2012, I wrote a book titled: Summer Camp Planning Guide for childcare business owners. Since I’ve published that book, I have planned many successful summer camps and gained more knowledge about how to effectively plan for a Summer Camp.

I was recently inspired to revise and update my Summer Camp planning guide. Furthermore, in the 2nd edition of my Newly revised Summer Camp eGuide, I share: an updated list of Summer Camp Marketing tips, newly added planning pages, there’s a revised list of summer camp themes, inspiration for planning a camp with your vision in mind along with sample forms.

Have you started planning your summer camp? Do you need some fresh insight on planning for a successful summer camp? Don’t know where to start?

My newly revised summer camp planning guide will help you to plan for a successful summer camp, provide you with lots of fieldtrip ideas, planning ideas and lots of safety insight.

This is the time to start planning and marketing your summer camp. Download your copy of my Summer Camp planning Guide today!

Happy Summer Camp Planning,

Dr. Shiketa Morgan

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Marketing

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Reasons Parents Leave Child Care Businesses

Photo by Edward Eyer on Pexels.com

Parents choose childcare businesses because they have to work or go to school. In fact, when they search for childcare, they will choose a childcare program for many reasons:

  1. Affordable rates
  2. They love what you offer
  3. The location is convenient
  4. They feel connected to you.
  5. You may stand out amongst the rest

Furthermore, I have found that when parents are unhappy, they will either bring their complaints to you or they will give a notice to leave your childcare. In some cases, they may abruptly leave.

However, I have found that a parent that complains is not necessarily going to leave, they simply want you to do something about their concerns. This is why, I welcome parent complaints, because a complaining parent is simply showing you what you need to work on.

Here are some ways to assure that you are addressing parent concerns and communicate effectively with parents to reduce family turnover:

  1. Listen to the parent when they bring a concern to you.
  2. Develop a plan to address the concern
  3. Follow up with the parent to see if He or she is happy with the improvement.
  4. Communicate staffing or policy changes in a timely manner.
  5. Thank the parent for giving you a chance to fix the issue.
  6. Talk with your families and find out how they feel about your program.

Have you recently had a family to bring a concern to you? If so, how did you address it and is the issue resolved? Please share your thoughts about this post.

Shiket Morgan

Check out my New Book

Category:

Marketing

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