Inspirational and Empowering Child Care Business Owners To Build Successful Child Care Businesses

Posts tagged ‘staff members’

How To Reassure Staff During a Low Enrollment Season

Every year in August as my summer camp comes to an end, many of the school-age children leave the program to go back to school and this usually leaves 16-to-20 slots for me to fill. In fact, this year, I started marketing my program 6-weeks before the camp ended, so that  as the school-age kids were leaving the program….the preschoolers would be coming in.

Several days prior to writing this blog post, I was observing two of my staff members as they talked about how many of the kids had already left the program due to the summer camp ending. One of the teachers looked really concerned. So, I walked over and said to her, “You seem to be worried about the enrollment?” She (sadly) replied, “Yes I am.”

I kindly reminded her that this season is not going to last long and that we will have new students coming soon. Also, I encouraged her  not to worry about her hours being cut or losing her job. After I spoke with her, she smiled and appeared as if two buildings were lifted off her shoulders.

Moreover, since my talk with the teacher who was concerned about low enrollment, I have enrolled six new students and this was the response that I received from that concerned staff member, Wow! You said more children would be coming!

I only have a few more enrollment slots to fill, however, I am so thankful that I did not have to lay off staff due to a sudden shift in enrollment after the summer camp ended. Furthermore, after my brief talk with that teacher, I also realized the importance of having open and supportive communication with your staff during tough seasons.

Furthermore, be careful of  the words that you speak over your childcare business as you build enrollment. Your words are so powerful. So, be sure to stay in a mode of expectation.

I shared my story with you to encourage you to reassure your staff when there is a change in enrollment, especially during low enrollment seasons.

Here’s something to think about: you depend on the money from your business to pay your bills and your staff depends on you to provide them with a  job to pay their bills, so in the event that you foresee or anticipate a shift in enrollment, they should be informed. This will help to minimize unnecessary anxiety or gossip.

Also, be sure that you are not worried and always have confidence that more kids are coming. As you walk in confidence during a Low Enrollment season, you can be assured that your staff will catch that same attitude!

With Enrollment in Mind!

Shiketa

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How To Make Your Child Care Business a Great Place to Work

staffDo you have a high turnover in your Child Care Business? Is Gossip a Big problem in your Business? Are your employees calling off all the time?

If you answered yes to at least two of the questions above, I have some ideas that will help you to create a better work environment for your employees!

I’m going to be honest with you! My biggest struggle in the business of Child Care is dealing with all the issues that come with having employees. However, I realized that I had to focus on building a great place to work and not the issues that could come with having employees.So I made a few changes and I’m going to share them with you today.

  1. Plan fun events for you and your team such as a Monthly potluck. On Friday October 9, 2015, I decided to have my first seafood potluck with my team. I was surprised to know that many of my staff members love seafood!! We had crab legs, shrimp, crab fettuccine and so much more. Moreover, the moral was very high that day.
  2. Reward your employees for having perfect attendance (if your budget allows). When you show your appreciation for punctuality, your employees will do more of what you praise! Ideas: Give perfect attendance certificates, consider giving a monthly bonus or $20-25 or give a spa gift bag. What ever you choose to give, show your appreciation to those dependable employees.
  3. Be a Positive Leader. when I hire new employees, many of the employees often seem to open up to me and tell me that their old bosses lacked people skills. People love to work for positive leaders.
  4. Plan Fun outings with your staff. This year I did something that I had never done before, I invited my team members to join me at a Joyce Meyers conference. In fact, four of my staff members joined me and we had a great time!!
  5. Invest in your employees. Train them, mentor and coach them. I recently had an employee to come into my office just to tell me that she appreciated the fact that I took a chance to hire her and she appreciated the fact that I mentor her. **She made my day!

I hope that you  have been inspired you to take a closer look at how you manage your assistants or staff members. Furthermore, I want you to know that when your employees are happy working for you, they will go beyond your expectations.

It’s time to get to work on creating a great place to work!

Shiketa Morgan

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