Inspirational and Empowering Child Care Business Owners To Build Successful Child Care Businesses

Posts tagged ‘supervising employees’

How to Effectively Supervise Your Staff

staffMany years ago I heard Bob Harrison say this, ” People don’t do what is expected, but people do what is inspected.” I have found this principle to be so true when it comes to supervising employees. In other words, if you want your staff or assistant to do what you desire them to do, you must have an inspection system.

Today I am going to share with you 3 easy ways to effectively supervise your staff.

  1. Manage your Center or Your Home daycare by walking around. If your team know that you are not watching, they may get too comfortable. Also, being actively involved in your Child Care Business, is a great way to see what is going on in your Business. Bob Harrison calls this method the “MBA”: Managing your business by walking around.
  2. Let your staff know that you have a system in place that assures that your Child Care program provides quality care. For example, every Monday, I observe each classroom based on my center policies, Accreditation guidelines and licensing regulations. I believe this is a proactive way of supervising my staff. I evaluate the health/safety practices of the teachers, child-teacher interactions, planning practices and so much more. Furthermore, I look to see that activities are being implemented and a few other routine duties.
  3. Finally….Plan to take the time to mentor your staff or assistants. recently I discovered a bible scripture in the book of Luke and it says: “Everyone who is fully trained will be like their teacher.” So, in other words…..if you want your staff to be as effective as you are, it is vital that you train them.

For more information on how to empower your Staff, be sure to sign-up for my 21-Day Mastermind eCourse for Child Care Business Owners, that desire to improve their Business Management and leadership skills.  (see my Online Institute)Click here

To your Success,

Shiketa

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Makeover Your Hiring Practices and Lower Your Turnover Rate in 2014

staff

As a Center Owner, the area that has challenged my business skills the most has been….. Staff turnover!

Child Care Centers are known to have a Very High Turnover rate, however, I have managed to have staff to stay with me for (3-7 years). However, I recently received  news from two of my recently hired team members that they were going into another field and I thought to myself…Oh No, I have to hire more staff and Spend more Time Training!

In fact, I told my husband, I am going to master this area of the Business and I began to re-evaluate my hiring practices. So I took some time to reflect on past and current hiring practices and here is what I discovered:

  • The teachers that were with me for 3 or more years, had early childhood education and experience
  • The turnover rate has only been high amongst the lower skilled staff
  • Never hire someone, simply because they need a job, Child Care is a Calling..not a Job!

My recent evaluation of Staff Turnover, reminded me to stick to my original plan: Hire Professionals Only!

Sure you can train someone to work with children, however, only a skilled professional understands the whole child and takes their job very seriously.

I’m sure you may be thinking about the cost that is associated with hiring educated professionals, however, it will cost you more to keep hiring low skilled child care workers and the emotional stress is definitely not worth it.

If you want to reduce your staff turnover rate and reduce the amount of time, spent training staff, hire right the first time and get professionals!

Furthermore,  in this business, I have learned more from my frustrations that I have from what comes easy for me in this business.

I hope that this blog post has inspired you to hire Early Childhood professionals that may have the following: a CDA Credential, a Certificate in Child Care or working toward an Associate Degree in Early Childhood.

If you have a large Family home Child Care Business, when you need staff, seek to hire early childhood professionals as well, it’s a great investment and a great way to market your business!

In closing, I have found that, teachers with a Bachelor’s Degree or higher are great employees, however, they may not stay with you long, because they could make more money working in the public school system.

I know that Everyone that you hire will not stay with you forever, however, you must hire smart, to lower your  staff turnover rate! Your time is very precious and so is your decision making…when it comes to Hiring professionals for your team!

To a Successful 2014!

Shiketa

For Center Management tips, join my Center Owner Membership Club

Are you ready for a Business Makeover? If so, Grab my Virtual Child Care Business Owner Makeover Kit!

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