Inspirational and Empowering Child Care Business Owners To Build Successful Child Care Businesses

Posts tagged ‘childcare center’

How To Reassure Staff During a Low Enrollment Season

Every year in August as my summer camp comes to an end, many of the school-age children leave the program to go back to school and this usually leaves 16-to-20 slots for me to fill. In fact, this year, I started marketing my program 6-weeks before the camp ended, so that  as the school-age kids were leaving the program….the preschoolers would be coming in.

Several days prior to writing this blog post, I was observing two of my staff members as they talked about how many of the kids had already left the program due to the summer camp ending. One of the teachers looked really concerned. So, I walked over and said to her, “You seem to be worried about the enrollment?” She (sadly) replied, “Yes I am.”

I kindly reminded her that this season is not going to last long and that we will have new students coming soon. Also, I encouraged her  not to worry about her hours being cut or losing her job. After I spoke with her, she smiled and appeared as if two buildings were lifted off her shoulders.

Moreover, since my talk with the teacher who was concerned about low enrollment, I have enrolled six new students and this was the response that I received from that concerned staff member, Wow! You said more children would be coming!

I only have a few more enrollment slots to fill, however, I am so thankful that I did not have to lay off staff due to a sudden shift in enrollment after the summer camp ended. Furthermore, after my brief talk with that teacher, I also realized the importance of having open and supportive communication with your staff during tough seasons.

Furthermore, be careful of  the words that you speak over your childcare business as you build enrollment. Your words are so powerful. So, be sure to stay in a mode of expectation.

I shared my story with you to encourage you to reassure your staff when there is a change in enrollment, especially during low enrollment seasons.

Here’s something to think about: you depend on the money from your business to pay your bills and your staff depends on you to provide them with a  job to pay their bills, so in the event that you foresee or anticipate a shift in enrollment, they should be informed. This will help to minimize unnecessary anxiety or gossip.

Also, be sure that you are not worried and always have confidence that more kids are coming. As you walk in confidence during a Low Enrollment season, you can be assured that your staff will catch that same attitude!

With Enrollment in Mind!

Shiketa

Im just a phone call away! Schedule a business coaching session with me if you need my assistance. click here

Get the Marketing 101 toolkit today!

How to Effectively Supervise Your Staff

staffMany years ago I heard Bob Harrison say this, ” People don’t do what is expected, but people do what is inspected.” I have found this principle to be so true when it comes to supervising employees. In other words, if you want your staff or assistant to do what you desire them to do, you must have an inspection system.

Today I am going to share with you 3 easy ways to effectively supervise your staff.

  1. Manage your Center or Your Home daycare by walking around. If your team know that you are not watching, they may get too comfortable. Also, being actively involved in your Child Care Business, is a great way to see what is going on in your Business. Bob Harrison calls this method the “MBA”: Managing your business by walking around.
  2. Let your staff know that you have a system in place that assures that your Child Care program provides quality care. For example, every Monday, I observe each classroom based on my center policies, Accreditation guidelines and licensing regulations. I believe this is a proactive way of supervising my staff. I evaluate the health/safety practices of the teachers, child-teacher interactions, planning practices and so much more. Furthermore, I look to see that activities are being implemented and a few other routine duties.
  3. Finally….Plan to take the time to mentor your staff or assistants. recently I discovered a bible scripture in the book of Luke and it says: “Everyone who is fully trained will be like their teacher.” So, in other words…..if you want your staff to be as effective as you are, it is vital that you train them.

For more information on how to empower your Staff, be sure to sign-up for my 21-Day Mastermind eCourse for Child Care Business Owners, that desire to improve their Business Management and leadership skills.  (see my Online Institute)Click here

To your Success,

Shiketa

Tag Cloud

%d bloggers like this: