Inspirational and Empowering Child Care Business Owners To Build Successful Child Care Businesses

Posts tagged ‘staff turnover’

6 Easy Ways to Reduce Your Staff Turnover

staff

The child care field is known for having a high turnover rate. In fact, research has indicated that the high turnover is due to low wages and many other work place issues that I don’t want to waste your time covering in the blog post.

However, I do want to  share with you that I have found that wages is not the only reason that employees leave.

In my 14 years of being an employer, I have found that employees leave for the following reasons:

  1. They want more money
  2. Employees tend to leave because of issues with management
  3. Issues with their co-workers
  4. They are not happy working for you

Today I want to share with you 6 easy ways to  reduce your turnover rate and strategies that will empower you to create a great place to work.

  1. Grow as a Leader. When you grow as a Leaders, you change the way that you lead your team. In fact, you will improve your leadership skills.
  2. Edify your staff daily. I challenge you to intentionally say something positive about their performance daily. We all need encouragement. (A Positive word is as medicine to the soul)
  3.  Increase What you do for your team. Every year I evaluate what I’m already offering my team and I increase what I do for my team. (If you think that doing more will cost you; it will cost you to keep losing good employees. For example: If you already buy your team lunch once a month; now it may be time to buy lunch twice a month. I think you get the point.
  4. Coach Your Team. Investing in your team is one of the greatest gifts that you can give to your staff. Look at it this way: when you coach your staff, they feel that you value them and that they are worth your time. Be a coach, not a Boss!
  5. Offer incentives. Your employees work for you because they love what they do and they also want to get paid for a job well done. However, it is always a nice bonus to work for a boss that offers incentives. Incentive ideas: Perfect attendance, enrollment referral incentives, job referrals, special gifts for a job well done, etc. Incentives are a great way to motivate your employees!
  6. Build a Culture of Family. I treat my employees like they are my family. I care about what goes on in their lives and offer my assistance when they face difficult times.  I celebrate their birthdays and celebrate special events in their lives. Moreover, I believe that creating a Family like culture will cause your employees to be loyal to your business. When you show your employees that you care, they will be loyal to your Business! Make people your first priority!

I have implemented all five of the strategies above in my Child Care Business and it works! In fact, I have recently heard employees tell me that they want to retire from Learning Days and their feedback inspired me to offer a Retirement plan in 2017!

If you are having issues with employee turnover or having trouble managing employees, contact me today for a One-hour Child Care Business Management Coaching Session. Click here

Be sure to subscribe to my 7-day Child Care Business Management ecourse.

To Your Success,

Shiketa Morgan

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How To Build Healthy Relationships With Parents & Staff

 

In my 14 years of being a Child Care Business Owner I have discovered this: Your ability to connect with others has a great impact on your Business success. 

In fact, as I discovered how to connect with parents…. my relationship with my parents improved.

Also, when I expanded from a home provider to a center, I noticed that my turnover rate was very high. I was informed that childcare centers have high turn over rates. For some reason I could not accept that answer.

Recently, I did some reflection about my past staff turnover rate and I asked one of my long time employees this question: What do you think has impacted my turnover rate?

She said to me: “You are a great boss with high expectations, however, the one complaint that employees have mentioned to me is the fact that you seem to be insensitive to the needs of others.

I was so glad, that I humbled myself and received feedback from one of my best employees. In fact, her feedback was so valuable to the success of my center and she was glad I asked.

However, I was not shocked to hear that response, because I knew that it was time for me to work on connecting with my employees and become a better listener.

I shared my experience with you, because it is so common for Employers to be insensitive to their staff and I was one of them.

That feedback, has helped me to move forward knowing the truth and not walking in denial. It’s so easy to blame your staff, however, as a leader; you must first look at yourself.

I strongly believe that everyone is not meant to be on your team, however, it is vital that you continue to grow as a leader so that you can attract and retain great people.

If you are having difficulty building strong relationships with your team or parents, it could be that you simply need to educate yourself on how to connect with others.

It is always my pleasure to share from my journey and I hope that this post has been of great value to you.

In 2008, I bought the book, Winning with people by John Maxwell and that book empowered me to connect with difficult people and to improve my people skills.

Recently, I decided to listen to the book as a refresher, so that I can continue to focus on building healthy relationships as I move forward on my  Business Journey.

I want to share the Audio Book: Wining With People With you. (The audio book is below).

(The audio is 2 hours)

I look forward to your feedback!

Shiketa

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