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The Big Secret of Dealing With Staff

low angle view of people in wearing blue shirts

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I can hardly believe that it has been 5 months since I’ve blogged! I have been busy settling into a new city and working on developing my leadership team.

As I wrote my Leadership meeting agenda for this week, I was inspired to share the agenda/training with you because I know that if you have employees; you may face some of the same challenges that I have faced with having employees.

Today I am going to share with you some principles that I gained from a book that I am reading titled: How to win friends and influence people by Dale Carnegie. 

Let’s talk about People skills

“Business is 80% People skills and 20% Knowledge”

The Big Secret of Dealing with People…

There is only one way to get anybody to do what you need them to do and that is by making them feel important and making them want to do it.

Remember this:

1.     Every body likes a compliment. (So remember to be intentional about giving compliments)

If you walk in a classroom and notice a clean and organized space, you can say; I love how you keep your room organized and clean. 

2.     Being critical kills ambition. (so give appreciation and encouragement)

Example: If you walk in a room and a teacher seems stressed. Stop and ask, is everything ok? After listening, you can say: I’m sorry you are having a rough day, but it will get better. How can I help?

An employee is late: You can say? I notice you were late, is everything ok? Then you can say, please remember to call if you anticipate being late so our rooms are not out of ratio. Also, I understand that traffic can be bad, however, please remember that it is very important that we are in compliance with the state child- to-ratio guidelines. So with that in mind, we need our team in the building on time.

So, try leaving a friendly trail of sparks of gratitude as you walk through your building. You will be surprised at how they will set sparks of friendship and connection with your team!

With your Success in Mind!

Shiketa  Morgan

If you like this blog post, you will like the Art of Owning a Child Care Center Audio Coaching Series!

Category:

Business Management, Marketing, Staffing, team building

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3 Easy Ways To Effectively Communicate With Your Child Care Team

staff

Your ability to communicate your vision to your team is closely related to your ability to build a Successful Child Care Business.

In fact, I have discovered that when I do not effectively communicate with my team, I do not see my desired results.

Moreover, I find that when I have not clearly communicated what I want, it frustrates me. Furthermore, I believe that every Child Care Business Owner has a Vision for their Business and in order to see that Vision manifest, you must be an effective communicator.

I want to challenge you to answer the following questions:

  1. What is your vision for your team?
  2. What is it that you expect from your team?
  3. Have you communicated your goals and vision to your team?
  4. Are you frustrated with your team?

Now take a moment to write down your answers. If you answered yes to numbers 3 and 4, then it is time for you to work on how you are communicating to your team.

Here are 3 easy ways to Effectively Communicate with your Team:

  1. When you are talking to your staff, be sure that they heard what you said by asking the staff member to tell you what they heard you say. This practice will help to eliminate any misunderstandings.
  2. Have a weekly 20 minute communication meeting with your team to make sure that every one is on one accord and that your expectations for the week are communicated to your team. **Be sure to type your meeting agenda and issue each staff members a copy.
  3. Consider issuing a Monday memo. This is a great way to keep your staff informed of upcoming events and a great way to remind your staff of important center information.

For more team Building ideas, be sure to download my Inspired Child Care Center Owner Audio coaching series.

I want to hear from you. Tell me, what are your take-a-ways from this blog post.

Your Child Care Business Coach,

Shiketa

 

Category:

Marketing, Staffing, team building

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