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The Record Keeping Mistake That Cost Me Over $700

My Record Keeping Practices in my Home Daycare

In my home daycare, I was very diligent about keeping track of my food program records. In fact, every day during nap time, I reviewed my records to assure that they were accurate and at every monitoring visit, my food program representative was quite impressed at my record keeping practices.

As I write this blog post, it’s been over nine years since I’ve owned a home daycare and the only paper work that I remember maintaining was the daily attendance forms, food program enrollment forms, infant/child menus and maintaining food receipts. Also, I found it to be so simple that I kept my records in a large 3-ring binder.

 

My Record Keeping Practices in my Center

In 2002, when I transitioned into owning a Child Care Center, I was quite surprised at how much (food program) paper work that was required of Child Care Centers including: attending a food program orientation, daily meal count forms, monthly attendance sheet, weighing meat, child nutrition labels, Income eligibility forms, food program staff training log, enrollment roster, the parent letter, the statistics of the race of the children in our care, online claims and many other forms.

I must say that after about 2-3 months of maintaining Child Adult & Food Program records in my center, I was able to create a system that assured that my records were properly maintained. Moreover, my first two food program visits went very well. In fact, they went so well, that my visits were only scheduled every 2-3 years.

In August 2011, I received a letter informing me of an upcoming visit during the month of September 2011. The letter informed me of everything that needed to be done, in order to be prepared for the food program visit.

My Record Keeping Mistake(s)

During the visit, the food program specialist noticed that there was a shortage in milk purchases. I knew that could not be accurate, because we serve more than the required amount of milk and we never run out of milk. This is when I knew that I had misplaced some receipts or I did not adequately calculate how much milk that we were serving to the children.

Then she discovered that one of the family’s Income Eligibility forms was not up to date. I reassured her that the parent turned in the form. In fact, the form was turned in to me back in the summer of 2011. To be quite honest, summer times are so busy in my center that I could have misplaced the form!

So, I began to tell her, that I can prove the eligibility status of the parents income by the Subsidized childcare authorization and I requested more time to look for the IEF form. The representative asked, why did I want to show her the Subsidized Child Care form? I explained that during my last visit, the previous Food Program specialist informed me that she could use the Subsidized childcare authorization to prove if a family was low income or a “X” status.

The food program specialist began to tell me that my old food program representative gave me information that was not true. This is when I realized that this record keeping issue was going to cost me.

So she went on to say, that my receipts indicated that I did not buy enough milk for the month of August and I would have to pay back $111.00 to the Child Adult and food program.

Also, If i did not deliver the IEF (Income Eligibility form) for one of the families, that she would be required to change the family’s food program status from “X” (Free) to “Z” (Paid) status.

Now for those of you that may not know what this means; it simply means that the money that I received from the Child Adult and Food program for that family will have to be reduced, because there was not an  (updated) IEF form on file  for the family on the date of her visit (9/11).

In summary, the mother renewed her IEF form in 2010, but the IEF form for 2011 was not in my food program records at the time of the Food program visit. However, not having the update IEF form, caused for an adjustment in the funds that I received for the children between the months of  April-July 2011 and I was required to pay back over $600 to the Missouri Child Adult and Food Program.

What this Record Keeping Mistake Taught Me

This record keeping mistake taught me five things:

  1. After 13 years in this business that, I am not perfect and I will make mistakes
  2. When a food program specialist gives me information; verify it by reviewing the policies
  3. Once a month, review the annual dates on my IEF (Income Eligibility Forms )
  4. Calculate the amount of milk that is needed according to the number of kids in attendance and the required amount to be served to the children.
  5. File receipts away immediately after shopping, to prevent receipts from getting lost.

I hope that my Record keeping night mistake has inspired you to review your record keeping practices and to become familiar with what is required of you, in your food program record keeping practices.I shared this mistake with you, because mistakes are what help us to grow and improve in the business of childcare. After all, it was my mistakes, challenges and struggles that inspired me to write this blog.

Feel free to leave your comments below.

Shiketa

 

Top 3 Ways to Communicate With Parents

Effective Parent Communication Tips That Works

 

Parents are so busy today and we must find effective ways of communicating with them. Have you ever reminded a parent that a child needed supplies such as: wipes, extra clothes or diapers and the next day the parent arrived without the supplies? I know….it drives you crazy!

Now remember, parents are very busy and they will forget those verbal reminders. This is why it is vital that we communicate with parents in a manner that will help them to remember supplies and remember important events.

There are many ways to communicate with parents including: daily notes, bulletin boards, phone calls, face-to-face conversations, emails, website, social media, newsletters and so many other ways. However, I have found that there are 3 ways to effectively communicate with parents and they are as follows:

Text Messages

Several months ago there were many snow days in St. Louis and I was forced to close the center several days. Many of the parents requested that I send them a text message in the event of an emergency closing. I thought this was a great idea.

Cell Phones are a great way to send parents very important reminders and I think  that parents will really appreciate you for it. I do not suggest that you remind parents to pay tuition, because they may get offended. Keep your text messages fun and friendly!

Parent Mailboxes

 

* Photo of my parent mailbox

Having a mailbox for each individual family is a great way to assure that important notes are sent home daily, along with school work. I borrowed this idea from the Creative Curriculum when I was operating as a home daycare  in 2002 and I still utilize mailboxes today to communicate with parents.

When the parents arrive and pick-up their children, the first thing that they do is check their child’s mailbox. I also find that parents will ask me or the teachers questions about the information that is placed in the mailbox. If you do not already have a parent mailbox, you can pick-up a mailbox from your local office supply store.

Door Signs

Your front Door is a great place to post very important reminders. My tuition is due on monday and every week I post a reminder on the door that reads: ” Welcome back….If you have not already paid your tuition for this week, please note that tuition is due upon the arrival of your child.”

When I check my payment mailbox, 95% of the parents drop their tuition in the box upon arrival. The week’s that I forget to post a reminder on the door, many of the parents forget to pay tuition and they accrue a late fee on Tuesday morning.

One week after sending home a newsletter about an upcoming event;  I will  post  a festive sign on the door that includes info about the upcoming event. Moreover, I find that many parents seem to remember the event when they see a sign for 7 days prior to the event.

Feel free to share your thoughts about the parent communication tips listed in this blog post.  Do you plan to implement any of the above tips?

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