Inspirational and Empowering Child Care Business Owners To Build Successful Child Care Businesses

Developing The Leader Within You Will Change Your Business

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My Leadership Journey….

I realized the importance of having great leadership skills when I expanded my home daycare into a center. In fact, my poor leadership skills had a huge impact on my business including; my response to creating change, managing employees, my attitude toward negative employees or even dealing with difficult parents and most of all….my role as the leader in my business.

After I finished typing the paragraph above, I thought, Wow…I was a mess! Yes, I was ready to expand my business, yet…I was not prepared for all that came with owning a center with 4-6 employees, managing a six-figure salary, conducting business meetings, mentoring employees and so much more that comes with owning a center.

After experiencing 2-years of having a high turnover rate, hiring the wrong people and having a bad attitude about my business, I was ready to make a change. That change was to Develop the Leader Within me!

Change the Leader…Change the Organization.~John  C. Maxwell 

I agree 100% with the John Maxwell Quote above.  In fact, reading John Maxwell Books is what changed my business; helped me to discover my strengths as a business owner and inspired me develop my leadership skills.

Moreover, reading John Maxwell books helped me to discover that the problem was not my employees, it was not the parents, the problem was my attitude about the issues that I was facing.

As I developed my leadership skills, every time that a problem occurred, I reflected on how I could effectively handle it.

I must say that as my leadership skills improved, I was able to restore the unity on my team, my worst employee became my best employee, I developed a supportive relationship with my parents, I trained my employees to be leaders so that they were more effective and the morale in my business improved dramatically.

To be quite honest with you, those changes did not take place over night, however, it did take a period of three years to see some consistency in my leadership and I am still growing as a leader today.

As I write this post, I have 23 employees and I must say that if I had not spent years growing as a leader, I would not be a happy boss lady.

In fact, I take the time to connect with my employees and I value their role in my centers. Furthermore, I believe that if I had not grown as a leader, my business would not have grown into 2 locations with a team of 23.

In Summary, I believe that growing as a Leader, will only grow your Business!

Home providers: If you do not have a desire to expand your business, please know that developing your leadership skills will be quite beneficial to you. In fact, it will empower you to think big for your home based business, gain influence with parents and it will give you vital skills that you need to lead assistants that may work with you in your home.

For Leadership tips, be sure to download my Inspired Child Care Center Owner Audio Coaching Series. click here

Everything Rises and Falls on Leadership.~John Maxwell

Your Child Care Business Coach,

Shiketa Morgan

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Business Management, Child Care Center, Family Child Care, Leadership

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Five Effective Ways to Communicate and Connect With Parents

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family reading 2

It is vital that your childcare business takes the necessary steps to effectively communicate and connect with parents.

In fact, planning to communicate effectively with families is a sure way to have a mutually working relationship with parents.

Planning to communicate effectively is a sure indicator that your childcare business strives to connect with families.

Here are five effective ways to communicate with parents:

1. Upon enrolling new children, plan to hold a pre-enrollment visit to allow the family and child to be introduced to the classroom or simply hold a family orientation meeting.  This process helps to make the transition into your program much smoother for the child and family.

2. Consider posting a sign that invites parents to visit your program and observe at any time. In the event that a parent has the day off, it is good to know that parents are welcome to stop in and observe their children. You are sending a message that parents are welcome and you are confident about the practices in your program.

3.  Are parents involved in program planning? Many parents feel guilty because they must work and one way to help them to feel involved in their child’s experience in your program is by asking them to get involved. Here are some ways to invite parents to get involved:

  • Ask parents to donate needed items for parties
  • Invite parents to get involved with program events
  • Invite parents to offer field trip ideas
  • Share menu ideas
  • Serve on your PTA
  • Share their family cultures and incorporate into your curriculum

4.  Be sure that you interaction with parents are always warm, friendly and respectful. Train staff to smile and greet parents when they see them. Express empathy when parents have concerns and strive to have a win-win relationship. Here is one thing to keep in mind,  People don’t care how much you know, until they know how much you care.

5.  Does your program have a variety of ways to communicate with parents?  Having a variety of ways to communicate with parents promotes good communication and is a sure way to creating a positive connection with families.  This includes:

  • Creating and issuing a parent handbook
  • daily infant/toddler reports
  • Greet parents upon arrival and hold brief conversations
  • Schedule an annual or bi-annual parent teacher conference
  • Create a festive and inviting parent information area/bulletin board
  • Weekly/monthly newsletters
  • Periodic phone calls to discuss important issues or to thank parents for choosing your program
  • Email information to parents about upcoming events, etc

It’s time to review the way that you communicate with parents. Moreover, it’s time to make the necessary changes to assure that you are effectively communicating with parents. To prevent from being overwhelmed with too many changes, make one change at a time.

Good Communication with parents is Vital to having a Successful Child Care  Business!

For more Child Care Business Tips Be sure to Check, be sure to subscribe to my Child Care Business Management eCourse! click here

Your Child Care Business Coach,

Shiketa

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