Inspirational and Empowering Child Care Business Owners To Build Successful Child Care Businesses

Posts tagged ‘center management’

The Power of a Business Plan

Your child care business will only rise to the vision that you have for it and the vision that you write on paper. In fact, if you fail to write the vision, you just may not see the vision that you have in your heart.

Do you have a business plan for your child care business? Have you written a plan or has it been years since you have looked at your business plan? Do you feel like your business is stuck in a cycle?

If you answered yes to any of the questions above, It may be time for you to review your business plan. There is so much power in creating a Business plan. I used to look at a business plan as simply a blueprint or a plan for the business. After today, I believe you will see a business plan as your road map to your business future!

Check out my latest blog post, The Power of a Business plan. I believe it will inspire you to review and update your business plan. click here

Dr. Shiketa Morgan

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Marketing

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Reasons Parents Leave Child Care Businesses

Photo by Edward Eyer on Pexels.com

Parents choose childcare businesses because they have to work or go to school. In fact, when they search for childcare, they will choose a childcare program for many reasons:

  1. Affordable rates
  2. They love what you offer
  3. The location is convenient
  4. They feel connected to you.
  5. You may stand out amongst the rest

Furthermore, I have found that when parents are unhappy, they will either bring their complaints to you or they will give a notice to leave your childcare. In some cases, they may abruptly leave.

However, I have found that a parent that complains is not necessarily going to leave, they simply want you to do something about their concerns. This is why, I welcome parent complaints, because a complaining parent is simply showing you what you need to work on.

Here are some ways to assure that you are addressing parent concerns and communicate effectively with parents to reduce family turnover:

  1. Listen to the parent when they bring a concern to you.
  2. Develop a plan to address the concern
  3. Follow up with the parent to see if He or she is happy with the improvement.
  4. Communicate staffing or policy changes in a timely manner.
  5. Thank the parent for giving you a chance to fix the issue.
  6. Talk with your families and find out how they feel about your program.

Have you recently had a family to bring a concern to you? If so, how did you address it and is the issue resolved? Please share your thoughts about this post.

Shiket Morgan

Check out my New Book

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Marketing

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