Inspirational and Empowering Child Care Business Owners To Build Successful Child Care Businesses

Posts tagged ‘Family Child Care’

Reasons Parents Leave Child Care Businesses

Photo by Edward Eyer on Pexels.com

Parents choose childcare businesses because they have to work or go to school. In fact, when they search for childcare, they will choose a childcare program for many reasons:

  1. Affordable rates
  2. They love what you offer
  3. The location is convenient
  4. They feel connected to you.
  5. You may stand out amongst the rest

Furthermore, I have found that when parents are unhappy, they will either bring their complaints to you or they will give a notice to leave your childcare. In some cases, they may abruptly leave.

However, I have found that a parent that complains is not necessarily going to leave, they simply want you to do something about their concerns. This is why, I welcome parent complaints, because a complaining parent is simply showing you what you need to work on.

Here are some ways to assure that you are addressing parent concerns and communicate effectively with parents to reduce family turnover:

  1. Listen to the parent when they bring a concern to you.
  2. Develop a plan to address the concern
  3. Follow up with the parent to see if He or she is happy with the improvement.
  4. Communicate staffing or policy changes in a timely manner.
  5. Thank the parent for giving you a chance to fix the issue.
  6. Talk with your families and find out how they feel about your program.

Have you recently had a family to bring a concern to you? If so, how did you address it and is the issue resolved? Please share your thoughts about this post.

Shiket Morgan

Check out my New Book

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Marketing

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The Business of Childcare Book Signing Moments

I held my very first book signing on Sunday February 25, 2024, for my new book, The Business of Childcare at my Georgia Location.

I decided to hold a book signing because my new book, The Business of Childcare is inspired by my 25- year Journey at Learning Days. I thought it would be a great way to tell the story to parents and to inspire other Childcare Business Owners to build a Successful care. business.

The Book signing was truly inspirational. I talked about the book, I gave away some books, answered questions about the business of childcare, signed books and many were inspired including my family.

If you missed the book signing, I want to inspire you get a copy on Amazon or you can download the ebook today!

Photos below are form the book signing!

Me and my husband. He has always pushed me to keep going and don’t quit! He is truly my faith partner.

My Granddaughter Demi was excited to hold her copy of the book! She has been enrolled at Learning Days since she was an infant.

My daughter Chasity wrote the forward to the book. Chasity is on my leadership team. She has been a teacher assistant, Secretary, Lead Teacher and a Van driver at all my centers.

Me and my son Don. He has worked at the centers as a cook, van driver and also helped to maintain the lawn care.

If you have ordered the book, be sure to leave your thoughts below about the book. Please check out this video by ( Warren Augustine) a Child Care Business Owner in Dallas Texas. click here

With Quality Care in mind,

Shiketa Morgan

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Book, Business Management

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