Getting parents to follow my rules was not always easy for me. In fact, when I first opened my Child Care Business, parents were my #1 Challenge. Not any more!
Furthermore, I have discovered how to build a healthy relationship with my parents and I also believe that you can to!
Moreover, I believe that parents will have respect for your rules when you do the following:
1. Upon enrollment, you must take some time to go over your program policies with your parents and issue a Parent handbook. Do not trust that parents will read the entire handbook, so be sure to discuss the policies that will affect parents on a weekly basis such as: tuition, sick policy, etc.
2. Post very important reminders where parents can see them daily and update posted signs regularly.
3. Be courteous and Polite when you are in a position where a parent is trying to challenge your policy. For example. I had a parent to ask me to apply skin cream on her child. I told her that my policy stated that parents must provide a Doctor statement or a prescription for skin cream. She tried to debate the policy, however, I told her, if she gets a statement or a prescription from her child’s Doctor; I would apply the skin cream. She said, OK! Mrs. Morgan.
Be consistent, flexible when you can, and Be professional. Parents will follow your rules, if they know that you are serious about them too. After all, you made your rules for a reason, so enforce them.
I have also discovered that some parents may not respect your rules at all and this is when you must make a decision to deal with that parent or not.
Much Success to you!
Shiketa Morgan
You may also like the 5-Day Tuition Policy Makeover eCourse
The Child Care Business Owner Institute 
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