Inspirational and Empowering Child Care Business Owners To Build Successful Child Care Businesses

Archive for the ‘Leadership’ Category

Picking Good People…The Test of Your Leadership

 Picking good people for your business can sometimes seem like a treasure hunt and it is a test of your leadership. In fact, this has been the area of operating a childcare business that has tested my leadership on may occasions.

During the interview process the applicant appears to be positive, he or she will say all the right things and wear the right clothes. However, the test begins on the first day of employment.

One thing that I have learned with selecting employees, is the simple fact that people do not reveal their true self until after they have been hired. Today I want to share with you some tips on how to pick good people for your child care business.

Selecting a Good Employee For Your Child Care Business

Schedule an interview with potential applicants during a time when the kids are gone are sleeping. Ask the following questions:

  1. Tell me about you
  2. Why should I hire you
  3. Are you willing to work flexible hours
  4. What would your previous employer tell me about you
  5. What are your goals
  6. What would a day be like in your class

Asking the  questions above, will help you to determine if you want this person working in your childcare business or not. Be sure to contact the applicant’s previous employer, to verify employment dates and ask the following question, “Would you rehire this person.” If they say “No”, then I think you can make an educated decision and decide if this person is right for your business.

What happens if you discover that this person is not  right  for your business

Another Lesson that I have learned in this business is; “Be fast to fire and slow to hire.” If you notice behavior that you do not like, address it immediately and discuss a plan of correction. If the employee continues to repeat the behavior, do not hesitate to terminate employment.

Employees are very observant and if they notice that you will allow them to slack in the beginning, they will continue that behavior throughout their employment in your business.

If you keep the wrong person on your team, it will cause you more headaches than you ever thought you could have. The wrong person= wrong results.

Here are some traits of the wrong person: gossip starter, negative about your business, does not honor your request, slacks in performance along with many other negative attributes.

There is no perfect employee, however, you would know when an employee is right for your business, because you will see good results and  you would be so glad that you made the decision to hire the employee.

Moreover, picking the right people will make your job easier and they will be an extension of you and represent your business well!

Bob Biehl says that 60-80% of the success of any company is in these 3 factors:

  • Clear direction
  • “The Right people”
  • Sound finances

Happy Employee Selection,

Shiketa

Ready to improve your Human Resource Practices or Grow as a Business Leader? Subscribe to my Child Care Business Management eCourse or Download my Art of Owning a Center Audio Series.

5 Things To Do When the Unexpected Happens

Expect the unexpected because life is full of surprises.Things that you can’t prevent from happening because they’re meant to happen, but instead of running away from it, you should embrace it, solve it and learn from it.

~ Melchor Lim

The Business of Child Care seems to come with the expected and God knows I’ve had my share, including:

  • A Sudden drop of enrollment
  • Employees leaving without giving adequate notice
  • Enrollment increases dramatically and I needed to hire more staff…and Fast!
  • And many other unexpected situations that I choose not to post online

Furthermore, having unexpected situations has helped me to learn how to think fast and it also caused me to realize that you must be at your best self emotionally and physically in this Business or you will easily burnout.

Whatever your unexpected situation may be today, just know that everything happens for a reason and there is always a new lesson to be learned.  Most importantly, be patient and don’t give-up!

Today I want to share with you 5 things to do when the unexpected happens:

  1. Stay calm. You will make better decisions when you are at peace.
  2. Stay positive. Negative words will only make your circumstances worse.
  3. Focus on what’s most important in your Business and do that.
  4. Reflect on the unexpected situation; Has this happened before? Can I prevent this from happening again? If not, do I need to change my perspective?
  5. Be willing to do whatever it takes until things are back to normal.

Feel free to leave your comments below and I will join the conversation soon.

Shiketa

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