Inspirational and Empowering Child Care Business Owners To Build Successful Child Care Businesses

Archive for the ‘Hiring Employees’ Category

6 Easy Ways to Reduce Your Staff Turnover

staff

The child care field is known for having a high turnover rate. In fact, research has indicated that the high turnover is due to low wages and many other work place issues that I don’t want to waste your time covering in the blog post.

However, I do want to  share with you that I have found that wages is not the only reason that employees leave.

In my 14 years of being an employer, I have found that employees leave for the following reasons:

  1. They want more money
  2. Employees tend to leave because of issues with management
  3. Issues with their co-workers
  4. They are not happy working for you

Today I want to share with you 6 easy ways to  reduce your turnover rate and strategies that will empower you to create a great place to work.

  1. Grow as a Leader. When you grow as a Leaders, you change the way that you lead your team. In fact, you will improve your leadership skills.
  2. Edify your staff daily. I challenge you to intentionally say something positive about their performance daily. We all need encouragement. (A Positive word is as medicine to the soul)
  3.  Increase What you do for your team. Every year I evaluate what I’m already offering my team and I increase what I do for my team. (If you think that doing more will cost you; it will cost you to keep losing good employees. For example: If you already buy your team lunch once a month; now it may be time to buy lunch twice a month. I think you get the point.
  4. Coach Your Team. Investing in your team is one of the greatest gifts that you can give to your staff. Look at it this way: when you coach your staff, they feel that you value them and that they are worth your time. Be a coach, not a Boss!
  5. Offer incentives. Your employees work for you because they love what they do and they also want to get paid for a job well done. However, it is always a nice bonus to work for a boss that offers incentives. Incentive ideas: Perfect attendance, enrollment referral incentives, job referrals, special gifts for a job well done, etc. Incentives are a great way to motivate your employees!
  6. Build a Culture of Family. I treat my employees like they are my family. I care about what goes on in their lives and offer my assistance when they face difficult times.  I celebrate their birthdays and celebrate special events in their lives. Moreover, I believe that creating a Family like culture will cause your employees to be loyal to your business. When you show your employees that you care, they will be loyal to your Business! Make people your first priority!

I have implemented all five of the strategies above in my Child Care Business and it works! In fact, I have recently heard employees tell me that they want to retire from Learning Days and their feedback inspired me to offer a Retirement plan in 2017!

If you are having issues with employee turnover or having trouble managing employees, contact me today for a One-hour Child Care Business Management Coaching Session. Click here

Be sure to subscribe to my 7-day Child Care Business Management ecourse.

To Your Success,

Shiketa Morgan

Category:

Employee Management, Hiring Employees, Marketing, Staffing

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Picking Good People…The Test of Your Leadership

 Picking good people for your business can sometimes seem like a treasure hunt and it is a test of your leadership. In fact, this has been the area of operating a childcare business that has tested my leadership on may occasions.

During the interview process the applicant appears to be positive, he or she will say all the right things and wear the right clothes. However, the test begins on the first day of employment.

One thing that I have learned with selecting employees, is the simple fact that people do not reveal their true self until after they have been hired. Today I want to share with you some tips on how to pick good people for your child care business.

Selecting a Good Employee For Your Child Care Business

Schedule an interview with potential applicants during a time when the kids are gone are sleeping. Ask the following questions:

  1. Tell me about you
  2. Why should I hire you
  3. Are you willing to work flexible hours
  4. What would your previous employer tell me about you
  5. What are your goals
  6. What would a day be like in your class

Asking the  questions above, will help you to determine if you want this person working in your childcare business or not. Be sure to contact the applicant’s previous employer, to verify employment dates and ask the following question, “Would you rehire this person.” If they say “No”, then I think you can make an educated decision and decide if this person is right for your business.

What happens if you discover that this person is not  right  for your business

Another Lesson that I have learned in this business is; “Be fast to fire and slow to hire.” If you notice behavior that you do not like, address it immediately and discuss a plan of correction. If the employee continues to repeat the behavior, do not hesitate to terminate employment.

Employees are very observant and if they notice that you will allow them to slack in the beginning, they will continue that behavior throughout their employment in your business.

If you keep the wrong person on your team, it will cause you more headaches than you ever thought you could have. The wrong person= wrong results.

Here are some traits of the wrong person: gossip starter, negative about your business, does not honor your request, slacks in performance along with many other negative attributes.

There is no perfect employee, however, you would know when an employee is right for your business, because you will see good results and  you would be so glad that you made the decision to hire the employee.

Moreover, picking the right people will make your job easier and they will be an extension of you and represent your business well!

Bob Biehl says that 60-80% of the success of any company is in these 3 factors:

  • Clear direction
  • “The Right people”
  • Sound finances

Happy Employee Selection,

Shiketa

Ready to improve your Human Resource Practices or Grow as a Business Leader? Subscribe to my Child Care Business Management eCourse or Download my Art of Owning a Center Audio Series.

Category:

Employee Management, Hiring Employees, Human resource, Leadership, Work Place Laws

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