Inspirational and Empowering Child Care Business Owners To Build Successful Child Care Businesses

Posts tagged ‘parent communication’

Creating An Inclement Weather Plan

Winter is will be arriving soon and this is a great time to develop or review your inclement weather plan. In fact, it seems that some winters we are better than others in terms of the amount of snow that we get,however, it is vital that parents know what to expect in the event there is inclement.

Here are  Nine things that you can do to plan for inclement weather, assure that parents & staff know what to do in the event of inclement weather and other helpful tips:

1. Connect with your local news channel to find out how you can list your snow or closing  schedule in the event of inclement weather.

2. Post a notice of your inclement weather procedures on your door and insert the notice in your parent handbook.

3. Have a list of your parents contact information at home with you; so that you can send out a group text about your planned snow or closing schedule.

4. If you plan to cancel transportation, notify parents at least 2-hours before school starts to allow parents enough time to locate back-up childcare.

5. Ahead of time, purchase ice melt or salt for your sidewalks to melt ice on your side walks.

6. Have a contract with a snow plow or landscaping company to clean your parking lot before your business opens in the event of inclement weather.

7. When conditions are too icy, you may want to consider planning a later opening time to allow staff and parents time to get to the center.

8. Post your plans to open later or close during inclement weather on your social media pages; at least 1 hour before your scheduled open time.

9. Be sure to provide updates to parents via voice mail, your website or your social media pages

I hope that you have found the tips in this blog post to be quite helpful to you. I look forward to hearing about how you plan to prepare in the event of inclement weather.

Shiketa

Be sure to subscribe to my weekly Child Care Owner business eNewsletter & Business tips. You will also get weekly or bi-weekly video/podcast tips. Subscribe Now!

Category:

Emergencies, parent communication, Policies

Tagged with:

Ideas For Positive Interactions with Parents

Your relationship with parents is a vital part of your business success. In fact, when you have positive interactions with parents, this will increase your chances of parents telling others about you. Moreover, people love to do business with friendly people.

Today I am going to share with you, how to have positive interactions with parents upon arrival and at pick-up time.

Arrival Time

Upon arrival,  be sure to greet the parents and children with a warm smile and by saying  “Good Morning!” Also as the parents leave to go off to work, don’t forget to say,”Have a Great day.”

Moreover, as the parents and the children are saying their good byes, make sure that you are available to answer any questions  that the parent may have.

Pickup Time-

As parents arrive to pick-up their children, greet them with a warm hello and a smile. Moreover, be sure to ask; “How was your day?”

Also, be ready to give the parents some encouraging words, because you just may have a parent that had a bad day.

If you are a home provider, keep the conversation brief, so that you do not take your focus away from the other children in your care. If the parent is a talker….. simply say, I would love to finish this conversation with you, however I must get back to work or to the children.

A Positive interaction with parents at arrival and pick-up time sends the impression that you care, you are grateful for their business and that you are Professional.  Also, People love to do business with friendly people!

If you found this blog post to be helpful, be sure to leave your comments below.   Please share your thoughts below.

Shiketa

Category:

parent communication

Tagged with:

Tag Cloud