Inspirational and Empowering Child Care Business Owners To Build Successful Child Care Businesses

Posts tagged ‘Quality Child Care’

A Lesson in Providing a Quality Service

quality serviceA week prior to writing this blog post, my husband checked my oil in my car and noticed that there was no oil in the car. So he told me to take the car back to the last place that changed the oil. I procrastinated and the engine light came on the day that I wrote this blog post.

So I decided to take the car to the a popular oil changing brand and they told me that the oil plug was damaged and not properly installed. So I concluded that my oil leaked out of my car due to the oil plug not being  properly re-installed.

I WAS SOOO UPSET! In fact, I thought about how much a new engine would cost me if all of the oil had leaked out of my car.

As I sat in my car to wait for the mechanic to refill my oil and fix the oil drain plug, I thought about why I was so passionate about providing high quality childcare services to families and here are my top 2 reasons:

  1. Kids need quality care and nothing less
  2. Parents Want Quality Care and nothing less

Then I decided to share my experience with my staff at our next Quality Care meeting, because I believe that when families are not provided with quality care, they feel the way that I did when I discovered that I was provided with poor service.

Moreover, after my experience, I have a greater passion to offer parents a Quality experiences and quality care. Furthermore, I next week, I will be reviewing any recent complaints and making necessary changes to assure that every aspect of my childcare business is quality.

* Tip: A Great way to tell if your parents are happy with the quality of care that they receive is by conducting family surveys. Family Survey

I would love to hear your thoughts about this blog post and also feel free to share what you do to assure that families are provided with high quality care.

Shiketa

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Quality Care is Hard Work

 

The picture that you see above, is a photo of my husband putting together a new playhouse for our playground.  The day that I took this picture, we were working at the center on a Saturday morning, preparing for Re-Accreditation.

My facility has been Accredited by the Missouri Accreditation of program for Children and Youth since 2006 and we are in the process of being re-accredited.  As I go through the accreditation process, I realize how much work is involved in providing quality childcare including;

  • Evaluating Administrative practices
  • Improving Health/Safety practices
  • Improving the physical environment
  • Improving the Curriculum
  • Evaluating Parent connections and so much more!

On March 20, 2012, an Accreditation Validation review team stopped by my center to evaluate our quality care practices. Now……. you would think that after going through three accreditation observations in my center and one in my home daycare, that I would not be nervous.

On the day of the visit, I was so nervous to have strangers in my center evaluating every little detail of the program. Then I had to give myself a positive talk and remind myself that I am an Expert at Quality Care and I have nothing to worry about!

I also had to remind myself that I focus on quality care, because children deserve quality care and parents want quality care. Moreover, there are many definitions of what quality childcare is, however, the highest form of quality care is Accreditation.

I want to inspire you to seek  Accreditation. If you cannot afford it, I am sure that there are some agencies in your area that would love to help pay for your Accreditation.

Quality Care is Hard work, however, when parents know that you provide quality care, they will choose you over other childcare programs. Furthermore…all the hard work of building a quality program is worth all the sweat and labor!

I want to invite you to check out my post on Accreditation and subscribe to my e Course, 7-steps to Quality Care.

 

With Quality Care in mind,

Shiketa

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