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Archive for the ‘Employee Management’ Category

Are Your Staff Members Too Comfortable?

In my 14 years of being an employer, I have noticed that when employees get too comfortable it can lead to negative experiences in your childcare business. In fact, I must say that from experience, when employees get comfortable, it could lead to licensing violations, inappropriate relationships with parents and many other work place issues.

So take it from me, it is vital that you frequently evaluate the comfort level of your employees and take the necessary steps to keep a spirit of professionalism in your childcare business…not comfort!

I am in no way saying that employees should not enjoy themselves while working in your center, however, I am saying that it is vital that there is a healthy level of professionalism.

How long does it take for an employee to get too comfortable? Well, that really depends on your leadership style and the employee. Let’s take a look at five traits of a comfortable employee;

  1. The employee frequently resists change
  2. The staff member is not seeking to further his or her education
  3. Repeatedly Violates rules or regulations
  4. Crosses professional boundaries with parents, with you and with co-workers
  5. Is not willing to change work schedule or work with a different age group

A man cannot be comfortable without his own approval. ~Mark Twain

Here are three ways to shake up the comfort level and implement strategies that will challenge your staff members to Grow:

1. Every 6-months rotate your employees or change who the employee works with

2. Update policies once a year and hold staff members accountable for following the rules

3. Be sure that you interact with the staff members in a professional manner and set boundaries during the first 90-days of employment.

I look forward to your thoughts about this blog post and feel free to share your experience with employees who have become too comfortable in your child care business.

Shiketa Morgan

Got Employees? You may be interested in the 21-Day Mastermind eClub. Own a Center?  Improve the quality of care  in your center by subscribing to the Quality Child Care Center eClub.

Category:

Employee Management, Staffing

Are You Hiring?

At least once a day, I get a phone call from a potential applicant and the first question that the applicant asks me is: “Are You Hiring.” My standard procedure for calls like this is to forward the applicant to my website to complete my online employment application. I no longer allow applicants to stop by my facility to ask 10, 000 questions and fill out an employment application…TOO TIME CONSUMING!

According to Bcobs.Ca “Pre-screening job applicants allows employers to narrow down the pool of applicants to those who are the best fit for the position—without spending hours doing in-depth interviews. Anyone can look good on paper, but a thorough pre-screening can separate the most appropriate applicants from all the rest and enables employers to save the lengthy interview process for only the very best.”

Today I want to share with you 5 ways to professionally  screen potential applicants:

  1. Invite the applicant to fax or email a resume to you
  2. Review the resume for childcare experience and education
  3. Email the applicant to see if he or she is available to do a telephone interview with you
  4. After a 10-15 minute telephone interview, thank the applicant for his or her time
  5. If you feel that the applicant is the best person for the job, ask the applicant if her or she is available for a face-to face interview.

Interviewing and hiring new employees is very time-consuming, however, if you implement the 5-steps that are indicated above, you will save yourself some valuable time, during the screening process.

To Your Success,

Shiketa

I want to hear from me, feel free to email your childcare business questions to me at childcarenews@aol.com or simply leave your comments in the space below.  Discover How to Develop the Leader within you and manage your staff effectively in the 21-Day Mastermind eClub.

Resource Link

http://www.bcjobs.ca/re/hr-resources/human-resource-advice/interview-techniques/pre-screening-job-applicants

Category:

Employee Management, Hiring Employees

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