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Posts tagged ‘staff turnover’

Two Key Components to Picking the Right Staff

Photo by Anna Tarazevich on Pexels.com

It’s been two months since I’ve written a blog post and I surely have missed inspiring you. In fact, I have been busy trying to select right staff for my childcare center.

Someone once told me that hiring the right staff is like trying on a new pair of shoes, you just got to keep trying until you get the right fit.

Well, I don’t necessarily agree with that philosophy, because I believe it will lead to a high turnover. In fact, over the course of ten years I noticed that my turnover was low as I connected with my team and created a family like culture.

However, there seems to be a new mindset in the workplace today and it seems like it can be a challenge to find the perfect fit for your job openings. Including: finding staff who are accountable to doing their job with excellence and who are skilled to work with children.

I have recently reviewed my onboarding process to access whether or not I was missing any important steps. My onboarding Process includes:

  • A face-to-face interview after reviewing the applicants resume on Indeed.com
  • a 30–45-minute Classroom observation
  • I check references
  • I asked lots of open-ended questions during the interview including, real life scenarios.
  • I check out the applicant’s attire
  • I pay close attention to their answers to my questions.
  • Background check is complete before applicant starts work
  • Once the applicant is offered a position, there’s’ an orientation and a full week of on-the-job training and lots of coaching the first 90-days.

However, after completing leadership training today titled, leading from the heart, I discovered there were two key steps that I was missing:

  1. I was not hiring with my brand in mind. In fact, when I selected the applicant, I did not consider if the applicant was a reflection of my brand.
  2. Also, I have shaken many hands of applicants, and the handshake was weak. I just thought the applicant was nervous.

With both of the key steps above in mind, I realized why many of my recent hires resulted in a high turn- over. I did not consider my brand when hiring and the weak handshake was not considered.

Furthermore, what I did consider was whether or not the applicant was experienced and could keep children safe. I also considered the applicants track record in childcare.

As an employer for over 26 years, I truly feel inspired to pay closer attention to the applicant’s, handshake and going forward, I will now ask myself the following question: Is this applicant a true reflection of my Brand?

What are your thoughts about today’s post? What are your thoughts about the Handshake test and considering your brand when hiring? If this post, inspired you today, leave me a comment below.

With Hiring the right staff in mind,

Dr. Shiketa Morgan

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Category:

Staffing

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Staffing a Child Care Business During The Great Resignation

Several days before writing this email I received a Email from my Human Resource specialist. She asked me if I needed any assistance and I responded, yes! We need mote staff!

She replied, “This has been a very difficult year for most of our clients. In fact it has been hard to staff during this great Resignation.” That email also included suggestions to help lower turnover rate:

  1. Pay a competitive salary
  2. Do exit interviews to assess why staff are leaving

After reading that email, I decided to do some research on the term: Great Resignation and I found this forbes article and here is a quote from this article:

“This Great Reshuffling caused salary demands to explode, leaving many smaller companies struggling to fill roles. Current unemployment rates are near an all-time low of 3.8%, but in February 2022, there were over eleven million unfilled positions in the U.S., the largest number ever recorded.

For any hiring manager or recruiter not armed with FAANG-sized compensation budgets, this period has been a challenge. And although it may seem like the “Great Resignation” is still roaring ahead, there are several massive shifts happening under the surface that I believe will turn the Great Resignation around.”

So as you can clearly see the big picture, it is vital that you as an employer stay creative during this time and pay close attention to the needs of your employees. Moreover, strive to create an work environment that supports the needs of your staff.

Has your Child Care Business seen a high Resignation rate? If so, How has it affected your business?

Category:

Marketing

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